Do you know you should always have your camera on for clients?

Updated by Brady Stroud [SSW] 1 year ago. See history

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When working with clients, inevitably you'll find yourself in Teams calls, and it's important to keep your front-facing camera on as much as possible. There's a lot of valuable information conveyed by your face and body language.

* Facial expression and body language are important parts of communication, and help to convey your mood and intent
* It's more friendly towards the other people in a call if they can see you as well as hear you. It feels a lot better to talk to a **person** than it does to a blank profile image
* It also makes you more trustworthy. People are much more likely to listen and believe you if they can actually see you

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Of course there are exceptions, and there are times when you should definitely not turn your camera on.

* If you need to eat during a meeting, it's a good idea to turn video off
* If someone is having network problems, often turning off video helps

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