Do you know how to handover a sales enquiry to a sales person?

Updated by Brady Stroud [SSW] 1 year ago. See history

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Sometimes a potential client contacts you and you are not the right person to deal with them. You need to hand them over to a sales person. There is usually no reason to call them. You can respond via email with:

  1. A clear instruction for the sales person to follow up
  2. One action item for the sales person to follow (more than one action item or asking the prospect to complete a task can cause confusion and delay)