Do you know how to upgrade CRM 2015 to 2016

Updated by Tiago Araújo [SSW] 9 months ago. See history

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CRM 2016 has many improvements over it's predecessors, including Power BI integration, improved navigation, and the new Outlook extension.

The procedure for upgrading CRM 2015 to 2016 is:

  1. Apply Windows Update on CRM and Database servers
  2. Go to CRM server | Deployment Manager | Disable CRM organization
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Figure: Disable organization

  1. Back up CRM organization database and configuration database
  2. Go to CRM server | Control Panel | Uninstall "Microsoft Dynamics CRM Reporting Extensions"
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Figure: Uninstall CRM Reporting Extensions

  1. Download CRM 2016 Server installation file and start the upgrade
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Figure: Select the demo organization to be upgraded

Note: It's better to have an empty demo organization to be upgraded first, so that you can test if the server upgrade has no issues.

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Figure: Successfully upgraded CRM server

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Figure: Quick test on the demo organization

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Figure: Upgrade business organization

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Figure: Successfully upgrade organization

  1. Go to CRM setup directory | SrsDataConnector | Install 'Microsoft Dynamics CRM Reporting Extensions"
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Figure: Install CRM Reporting Extensions

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Figure: Successfully upgraded to CRM2016

If using Email Router, do the following 2 steps to upgrade Email Router to 2016

  1. Go to CRM server | Uninstall "Microsoft Dynamics CRM 2015 Email Router"
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Figure: Uninstall Email Router 2015

  1. Download CRM 2016 Email Router and install
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Figure: Install required components for Email Router 2016

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Figure: Successfully installed Email Router 2016

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Figure: Configure Email Router

You're now ready to roll with Microsoft Dynamics CRM 2016. If you had any trouble with this guide, please let us know with a rating of this rule.

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