Do you know who to put in the "To:" field?

Updated by Brady Stroud [SSW] 1 year ago. See history

123

Make sure that anyone tasked in emails is explicitly added to the "To:" line. This helps them identify emails where they have tasks.

A fair percentage of people open an email and don’t read who is on the "To:" or "Cc:" lines.
<emailEmbed
  from=""
  to="@SSWScrumDogs"
  cc=""
  bcc=""
  subject="Northwind App - Update work items"
  body={<>
    ## Hi All

Can everyone make sure to update your work items as you work on them?

## Hi Mark

1. At the end of the day, please double check the above was done
  </>}
  figureEmbed={{
    preset: "badExample",
    figure: "Bad example - Mark can’t search for tasks that have been assigned to him",
    shouldDisplay: true
  }}
/>

<emailEmbed
  from=""
  to="@SSWScrumDogs, Mark"
  cc=""
  bcc=""
  subject="Northwind App - Update work items"
  body={<>
    ## Hi All

Can everyone make sure to update your work items as you work on them?

## Hi Mark

1. At the end of the day, please double check the above was done
  </>}
  figureEmbed={{
    preset: "goodExample",
    figure: "Good example - Mark can filter his emails based on whether his name is on the "To:" field",
    shouldDisplay: true
  }}
/>
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