Do you link similar threads with similar subjects?
Updated by Brady Stroud [SSW] 1 year ago. See history
123
Often there are two email threads that have separate tasks in them, but that both relate to a very similar topic. In this case, it can be useful to give them the same subject, with a number afterwards to differentiate them. Example:
SSW Rules - Add 'please update this rule' button <mark>#1</mark>
SSW Rules - Add 'please update this rule' button <mark>#2</mark>
Read Do you realize the importance of a good email Subject? for more on good email subjects.