Do you highlight text which is different from the template?
Updated by Piers Sinclair [SSW] 1 year ago. See history
123
When following a template for sending an email, sometimes you will make a major deviation that is important to callout for the receivers. In that case, highlight the text so that it is obvious there is a deviation. <asideEmbed variant="greybox" body={<> (checked by Bob) Hi Sophie, This email was completed a week later than normal because I didn't have a phone when she started work.     > 1. Set a voice message Done - my voice message is "Hi, you've reached Jane Northwind from SSW. I don't use voice mail, so please send an SMS. Thanks!" </>} figureEmbed={{ preset: "default", figure: 'XXX', shouldDisplay: false }} /> <figureEmbed figureEmbed={{ preset: "badExample", figure: '**Figure: Bad example - The deviation from the standard template isn\'t highlighted**', shouldDisplay: true } } /> <asideEmbed variant="greybox" body={<> (checked by Bob) Hi Sophie, ::: highlight This email was completed a week later than normal because I didn't have a phone when she started work. </>} figureEmbed={{ preset: "default", figure: 'XXX', shouldDisplay: false }} />     > 1. Set a voice message Done - my voice message is "Hi, you've reached Jane Northwind from SSW. I don't use voice mail, so please send an SMS. Thanks!" ::: <figureEmbed figureEmbed={{ preset: "goodExample", figure: '**Figure: Good example - The deviation from the standard template is clearly highlighted**', shouldDisplay: true } } />