Do you highlight text which is different from the template?

Updated by Piers Sinclair [SSW] 1 year ago. See history

123
When following a template for sending an email, sometimes you will make a major deviation that is important to callout for the receivers.

In that case, highlight the text so that it is obvious there is a deviation.
<asideEmbed
  variant="greybox"
  body={<>
    
(checked by Bob)

Hi Sophie,

This email was completed a week later than normal because I didn't have a phone when she started work.

&emsp;&emsp;&emsp;&emsp;> 1. Set a voice message

Done - my voice message is "Hi, you've reached Jane Northwind from SSW. I don't use voice mail, so please send an SMS. Thanks!"

  </>}
  figureEmbed={{
    preset: "default",
    figure: 'XXX',
    shouldDisplay: false
  }}
/>
<figureEmbed figureEmbed={{
  preset: "badExample",
  figure: '**Figure: Bad example - The deviation from the standard template isn\'t highlighted**',
  shouldDisplay: true
} } />


<asideEmbed
  variant="greybox"
  body={<>
    
(checked by Bob)

Hi Sophie,

::: highlight

This email was completed a week later than normal because I didn't have a phone when she started work.

  </>}
  figureEmbed={{
    preset: "default",
    figure: 'XXX',
    shouldDisplay: false
  }}
/>

&emsp;&emsp;&emsp;&emsp;> 1. Set a voice message

Done - my voice message is "Hi, you've reached Jane Northwind from SSW. I don't use voice mail, so please send an SMS. Thanks!"

:::
<figureEmbed figureEmbed={{
  preset: "goodExample",
  figure: '**Figure: Good example - The deviation from the standard template is clearly highlighted**',
  shouldDisplay: true
} } />
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