Rules to Better Bug Management and Product Feedback

• Do you know the best way to manage product feedback?
• Do you know how to report bugs and give suggestions?
• Do you have a clear definition of a bug?
• Efficiency - Do you know the quickest way to fix small web errors?
• Do you know how to reply to free support requests that takes more than 20 minutes?
• Do you document "TODO" tasks?
• Do you allow users to get up-to-date messages?
• Do you know the best way to do A/B testing?