Do you use Microsoft 365 Archive Mailboxes for large mailboxes?
Updated by Chris Schultz [SSW] 10 months ago. See history
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In Microsoft 365, user mailboxes are limited to 50GB or 100GB, [depending on the licence you have](https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits#storage-limits). For users with lots of emails, you need a solution to keep mailboxes under the limit, without losing data or access to emails. There are 3 ways to "archive" emails in Outlook/Exchange, however there's only one true archive option that should be used - **Archive Mailboxes** (also called Online Archive, or In-Place Archiving). This video explains the 3 "archiving" options in Outlook (skip to 4:43 for Archive Mailboxes). <youtubeEmbed url="https://www.youtube.com/embed/UuPuBPFexvU" description="Video: Are you using the Right "Archive" in Outlook? (7 min)" /> **In Summary:**\ ❌ **Archive folder** - just another folder in your mailbox\ ❌ **Auto-Archive** - stored on your computer, not available online (you will lose data!)\ ✅ **Archive Mailboxes** - the right solution! * Archive Mailboxes give you 50GB or 1.5TB(!) of extra storage, depending on your licence. * They are stored in the cloud - no lost data * They are accessible in Outlook on all devices ## Enable Archive Mailboxes 1. Go to the **[Exchange admin center](https://admin.exchange.microsoft.com/) | Mailboxes** 2. Select a user 3. Go to **Others | Manage mailbox archive** 4. Change **Mailbox archive status** to **Enabled** 5. (Optional) Add a name - if no name is added, it will default to **Online Archive** 6. Click **Save** <imageEmbed alt="Image" size="large" showBorder={false} figureEmbed={{ preset: "default", figure: 'Exchange admin center | Manage mailbox archive', shouldDisplay: true }} src="/uploads/rules/archive-mailboxes/archive-mailbox.png" /> Users will see their new Online Archive as a separate mailbox in Outlook <imageEmbed alt="Image" size="large" showBorder={false} figureEmbed={{ preset: "default", figure: 'Outlook | Online Archive mailbox', shouldDisplay: true }} src="/uploads/rules/archive-mailboxes/archive-outlook.png" /> ## Archive Policies By default, emails will be moved to the archive mailbox after 2 years. Users can select a different archiving policy per folder by going to the Outlook folder **Properties | Policy**. <imageEmbed alt="Image" size="large" showBorder={false} figureEmbed={{ preset: "default", figure: 'Default Online Archive policy options', shouldDisplay: true }} src="/uploads/rules/archive-mailboxes/archive-policy.png" /> Admins can edit the default policy, or add new policy options in **[Microsoft Purview](https://compliance.microsoft.com/) | Data lifecycle management | Exchange (legacy)** * Use the **MRM Retention Tags** tab to create archive time-frame options, e.g. archive after 3 years * Use the **MRM Retention Policies** tab to apply default and/or optional policies to users <imageEmbed alt="Image" size="large" showBorder={false} figureEmbed={{ preset: "default", figure: 'Microsoft Purview | MRM Retention tags', shouldDisplay: true }} src="/uploads/rules/archive-mailboxes/archive-tags.png" /> For more information see Microsoft's documentation: https://learn.microsoft.com/en-us/purview/archive-mailboxes