Do you use Microsoft 365 Archive Mailboxes for large mailboxes?

Updated by Chris Schultz [SSW] 10 months ago. See history

123
In Microsoft 365, user mailboxes are limited to 50GB or 100GB, [depending on the licence you have](https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits#storage-limits). For users with lots of emails, you need a solution to keep mailboxes under the limit, without losing data or access to emails.

There are 3 ways to "archive" emails in Outlook/Exchange, however there's only one true archive option that should be used - **Archive Mailboxes** (also called Online Archive, or In-Place Archiving).
This video explains the 3 "archiving" options in Outlook (skip to 4:43 for Archive Mailboxes).

<youtubeEmbed url="https://www.youtube.com/embed/UuPuBPFexvU" description="Video: Are you using the Right "Archive" in Outlook? (7 min)" />

**In Summary:**\
❌ **Archive folder** - just another folder in your mailbox\
❌ **Auto-Archive** - stored on your computer, not available online (you will lose data!)\
✅ **Archive Mailboxes** - the right solution!

* Archive Mailboxes give you 50GB or 1.5TB(!) of extra storage, depending on your licence.
* They are stored in the cloud - no lost data
*  They are accessible in Outlook on all devices



## Enable Archive Mailboxes

1. Go to the **[Exchange admin center](https://admin.exchange.microsoft.com/) | Mailboxes**
2. Select a user
3. Go to **Others | Manage mailbox archive**
4. Change **Mailbox archive status** to **Enabled**
5. (Optional) Add a name - if no name is added, it will default to **Online Archive**
6. Click **Save**


<imageEmbed
  alt="Image"
  size="large"
  showBorder={false}
  figureEmbed={{
    preset: "default",
    figure: 'Exchange admin center | Manage mailbox archive',
    shouldDisplay: true
  }}
  src="/uploads/rules/archive-mailboxes/archive-mailbox.png"
/>

Users will see their new Online Archive as a separate mailbox in Outlook


<imageEmbed
  alt="Image"
  size="large"
  showBorder={false}
  figureEmbed={{
    preset: "default",
    figure: 'Outlook | Online Archive mailbox',
    shouldDisplay: true
  }}
  src="/uploads/rules/archive-mailboxes/archive-outlook.png"
/>

## Archive Policies

By default, emails will be moved to the archive mailbox after 2 years. Users can select a different archiving policy per folder by going to the Outlook folder **Properties | Policy**.


<imageEmbed
  alt="Image"
  size="large"
  showBorder={false}
  figureEmbed={{
    preset: "default",
    figure: 'Default Online Archive policy options',
    shouldDisplay: true
  }}
  src="/uploads/rules/archive-mailboxes/archive-policy.png"
/>

Admins can edit the default policy, or add new policy options in **[Microsoft Purview](https://compliance.microsoft.com/) | Data lifecycle management | Exchange (legacy)**

* Use the **MRM Retention Tags** tab to create archive time-frame options, e.g. archive after 3 years
* Use the **MRM Retention Policies** tab to apply default and/or optional policies to users


<imageEmbed
  alt="Image"
  size="large"
  showBorder={false}
  figureEmbed={{
    preset: "default",
    figure: 'Microsoft Purview | MRM Retention tags',
    shouldDisplay: true
  }}
  src="/uploads/rules/archive-mailboxes/archive-tags.png"
/>

For more information see Microsoft's documentation: https://learn.microsoft.com/en-us/purview/archive-mailboxes
acknowledgements
related rules