Communication - Do you start and end with positive feedback? (aka The 'Sandwich' rule)
Updated by Brady Stroud [SSW] 1 year ago. See history
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Avoid curt emails when correcting people. The sandwich rule approach is an effective way to provide feedback to other team members and clients.
- Start with positive feedback
- Give your recommendations for improvement
- End with some additional positive feedback (you may repeat #1)
This optimistic approach makes the receiver digest the feedback in a better way, allowing you to maintain a healthy relationship with your team members and clients.

❌ Figure: Bad example - Doing the opposite of the Sandwich rule