Rules to Better Giving and Taking Feedback

• Communication - Do you know the 3 A's for receiving feedback/criticism (even if it’s not your fault)?
• Do you know that it's bad to win the argument but lose the client?
• Do you do a retrospective after an activity ends (aka take feedback)?
• Do you know not to assume the worst of peoples intentions?
• Communication - Do you know the nice way to correct someone?
• Do you know to not give anchors for getting feedback?
• Do you ask open-ended questions?
• Communication - Do you avoid shutting down every feedback example?
• Do you know to create a safe space instead of jumping into feedback?
• Communication - Do you offer specific feedback?
• Communication - Do you start and end with positive feedback? (aka The 'Sandwich' rule)
• Do you utilize a positive tone when interacting with clients?
• Do you avoid the word "but" in your communication?
• Communication - Do you avoid swearing at work?
• Do you know that people misunderstand sarcasm in text?
• Do you use ‘off the record’ conversations when appropriate?
• Do you speak up about unfairness?
• Do you find the positive in the decisions?
• Forms - Do you ask the value they received?
• Communication - Do you know how (and when) to offer unsolicited feedback?
• Communication - Do you know how to accept unsolicited feedback?
• Stakeholder Management - Do you know how to disagree with powerful stakeholders?
• Do you know how to separate the urge from the behavior?
• Communication - Do you handle passive aggressive comments effectively?
• Communication - Do you know how to speak to people you don't like?