Do you know how to track requests in Jira?

Once you have created your issue (request) and you remain the Reporter, there are several ways you can track them, the most important is via your Dashboard ; see how to intepret your dashboard here. Other ways are:

• using the filter My Reported Unresolved Issues
• for SysAdmin using the filter SysAdmin Unresolved shows where your request is in the queue
• placing shared filters in your favouries with Manage Filters
• creating your own filters and sharing them, do this with a Find Issuesand then save it as a filter and share it
• make shared dashboards your favourites and create new ones with Manage Dashboards