Do you give informative messages?

Giving your fellow employees informative messages is important. Follow these steps to make sure you are providing people with all the information they need to activate the message.

- Type the message directly into an email not a piece of paper even if it means putting the caller on hold for 15 seconds
- Ask for what it is with regard to
- Ask for the number
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    **Subject:** Phone message from John Smith

Adam,

John Smith called today at 11:20 am
RE: Database consultation
Contact Number: 03 9922 1100

Rebecca
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