Rules to Better Inbound Calls

• Do you know the reasons why people call?
• Do you know how to be prepared for inbound calls?
• Do you use an AI receptionist to handle and route calls 24/7?
• Do you always get your prospect's full contact details?
• Do you know how to introduce yourself correctly?
• Do you know to communicate effectively?
• Speaking - Do you match your tone with your intent?
• Do you ask prospects high-gain questions?
• Do you give informative messages?
• Do you know how to transfer a call quickly?
• Do you upsell your products or services?
• Do you finish the conversation with something to action?
• Do you make complaints a positive experience?
• Do you use a headset?
• Do you avoid putting your phone calls on hold?
• Do you use on hold music or hold message?
• Do you screen unwanted sales calls?