Do you answer IM questions in order?

Updated by Tanya Leahy [SSW] 10 months ago. See history

123

Sometimes people fire a few questions at you and the tendency is to answer in all kinds of ways that can make our signal to noise ratio poor.

Tips when answering IMs:

* Answer each question in order

* Repeat the keywords of each question

* Avoid grouping your messages together [as per the rule](/separate-messages)
<asideEmbed
  variant="greybox"
  body={<>
    **- Gary:**
Welcome back from your holiday. How many items in your inbox? Can you give me the link for better IM rules? When is your next client work?

**- Dave:**
Next Monday
Will work for Northwind. I have 85 items and the link is <https://ssw.com.au/rules/rules-to-better-im>
  </>}
  figureEmbed={{
    preset: "badExample",
    figure: 'Bad example - We must try to find the answers one by one',
    shouldDisplay: true
  }}
/>

<asideEmbed
  variant="greybox"
  body={<>
    **- Gary:**
Welcome back from your holiday. How many items in your inbox? Can you give me the link for better IM rules? When is your next client work?

**- Dave:**

1. I have 85 items in my inbox
2. Here is the link: <https://ssw.com.au/rules/rules-to-better-im>
3. I start working for Northwind next Monday

  </>}
  figureEmbed={{
    preset: "okExample",
    figure: 'OK example - Each question answered in order',
    shouldDisplay: true
  }}
/>

<asideEmbed
  variant="greybox"
  body={<>
    **- Gary:**
Welcome back from your holiday. How many items in your inbox? Can you give me the link for better IM rules? When is your next client work?

**- Dave:**
I have 85 items in my inbox

**- Dave:**
Here is the link: <https://ssw.com.au/rules/rules-to-better-im>

**- Dave:**
I start working for Northwind next Monday.
  </>}
  figureEmbed={{
    preset: "goodExample",
    figure: 'Good example - Questions answered separately so that they can be responded to individually',
    shouldDisplay: true
  }}
/>
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