Rules to Better IM

Interruptions - Do you know that IM interrupts?
No Hello - Do you ask the question straight away?
Calling - Do you call instead of IM when communication is not simple?
Calling - Do you warn then call?
Interruptions - Do you investigate your question for 2 minutes before asking someone on IM?
Do you make your questions easy to answer?
Do you break messages to facilitate responses and reactions?
Interruptions - Do you avoid sending unnecessary messages?
Interruptions - Do you use Quiet Hours in Teams to manage work-life balance?
Do you include the subject of an email you are referring to?
Do you answer with ‘Yes’ or ‘No’ for clarity before providing extra information?
Do you answer IM questions in order?
Do you keep your chat reactions meaningful?
Do you know you can update or delete chat messages with mistakes?
Do you know that people misunderstand sarcasm in text?
Do you notify others after updating a chat message?
Do you know when to send an email, a chat message, call, or organize a meeting?
Do you know important chats should be in an email?
Do you know when to create a group chat?
Do you know Teams meeting chats aren’t visible to non-attendees?
Do you always reply to tasks/questions in the same medium?
Do you close off a message thread?
Do you know replying is better late than never?
Communication - Do you go beyond text chat and do professional video calls?
Display - Do you set your display picture using a good photographic image of yourself?
Do you have your phone number in your IM profile?
Display - Do you use add the company name and location as part of your display name?
Display - Do you use your personal message to share good news with your contacts?
Do you keep a history of your IM conversations?
Do you snip and format IM chats before turning them into emails?
Interruptions - Do you minimize Microsoft Teams distractions?
Group calls - Do you minimize unrelated interruptions?
Interruptions - Do you minimize Skype distractions?