Do you know that people misunderstand sarcasm in text?
Updated by Brady Stroud [SSW] 1 year ago. See history
123
According to Sydney Morning Herald's "Flame emails missing the mark":
"The senders of email messages expected their partners to correctly interpret their tone nearly 80% of the time, but in fact, they only scored just over 50%... Those attempting to interpret the message believed they had scored 90% accuracy". Because there is no "tone of voice" in an email, sarcasm can easily be misinterpreted by the receiver. You can use a smiley face or emoji to soften it up a bit.
To:
John
Subject:
Keeping our office clean
John
Make sure your office is clean when clients come in - you might scare them away with all that mess.
To:
John
Subject:
Keeping our office clean
Hey John
Make sure your office is clean when clients come in - you might scare them away with all that mess :)
acknowledgements
related rules